Privacy Policy
This shared Privacy Policy explains how Fawrn Company handles information through fawrn.org and Fawrn software and apps. Our products have different features, so the relevant app listing, in-app notices, and permission prompts explain any product-specific data practices and supplement this policy.
Last updated: 16 October 2026.
Who we are and what this policy covers
Fawrn Company develops software products and digital solutions. This policy applies when you visit our public website, contact us, or use a Fawrn product or app. It describes shared practices; the information a particular app handles depends on its features and how you use it. Store privacy details and data-safety disclosures are product-specific; review the disclosures for the app you use alongside this policy. This shared policy does not replace them.
Information we may handle
Information you provide
Depending on the service, this may include your name, email address, phone number, organization, account and login details, messages, files or other content you submit, support requests, and purchase or subscription information. Please do not submit information that an app does not request or need.
App, device, and usage information
Depending on the product, we and its service providers may receive app or website activity, device type, operating system, app version, IP address, diagnostic or crash reports, and security or service logs. The exact information depends on the app, its settings, and the technologies it uses.
Information used by optional features
Some apps may request access to information such as location, camera, microphone, photos, or notifications when a feature needs it. Where applicable, the app explains the request and uses the device permission controls. The app’s listing and in-app notices describe the permissions and data relevant to that product.
Our website, contact form, and analytics
Contacting Fawrn
If you submit our website form, we receive the name and email you provide, and any optional company and phone details, enquiry category, and message. If you choose WhatsApp, the site prepares a message in your browser and opens WhatsApp; Fawrn receives that message only if you choose to send it. WhatsApp processes it under its own privacy policy.
Read WhatsApp’s Privacy Policy.
If you submit the form by email, FormSubmit processes the form data, including its hosted CAPTCHA, to route your enquiry to us. FormSubmit says it retains submissions for 30 days. See FormSubmit’s privacy information. We keep enquiries in our business communications for as long as needed to respond, manage the relationship, and meet record-keeping obligations.
Website analytics and local preferences
Our website uses Google Analytics to understand visits and improve the site. Google Analytics may use cookies or similar identifiers and receive information such as pages viewed, browser and device details, and general interaction events. Read Google’s Privacy Policy. You can manage cookies through your browser settings. The site also stores your selected language and theme in your browser’s local storage.
If an app uses analytics or similar tools, the relevant app listing and in-app notice describe that app’s collection and sharing practices.
How we use information
We use information as needed to provide and operate products, create and manage accounts, respond to enquiries, provide support, process subscriptions or transactions, maintain service quality and security, prevent misuse, understand and improve our services, and meet legal obligations. The purposes for a particular app are described in its listing and in-app notices.
When information is shared
We share information with service providers that help us host, operate, secure, analyze, support, or deliver a product, and with app stores or payment providers when you make a purchase through them. An app may also share information with your organization, administrators, other users, or integrations when that is part of the service or you enable it. When you choose to use an external service such as WhatsApp, that service handles information under its own terms and privacy policy. A provider may also process information under its own privacy terms when it acts independently or the law requires it.
How long we keep information
We keep information for as long as needed for the purpose it was collected, to provide the service, resolve issues, protect the service, and meet legal or accounting requirements. Account, content, and transaction retention can differ by app and by the organization using it. FormSubmit retains website form submissions for 30 days; after delivery, Fawrn may retain the resulting enquiry in its business email and records. Backup copies may remain until they are replaced or deleted through normal backup cycles.
Security
We use administrative and technical safeguards intended to protect information against unauthorized access, loss, or misuse. No online service can promise that every transfer or storage system is completely secure. Access to information is limited to people and providers who need it to perform their work, subject to applicable arrangements and law.
Processing in other countries
Fawrn and the providers used by a product may process information in countries other than where you live. Where applicable law requires safeguards for an international transfer, we use the safeguards required for that transfer. The providers and processing locations relevant to a specific app may be described in its app-level notices.
Legal grounds where applicable
Where privacy law requires a legal ground, the ground depends on the purpose and may include providing a service or performing a contract, your consent, our legitimate interests in operating and protecting our services, or compliance with a legal obligation. Where we rely on consent, you can withdraw it using available app or device controls; withdrawal does not affect processing that already occurred lawfully.
Your privacy choices and rights
Depending on where you live and how you use a product, you may be able to request access to, correction of, deletion of, or a copy of your information, object to or restrict certain processing, or withdraw consent. You may also manage device permissions in your settings. We may need to verify your identity and may retain information where the law permits or requires it.
Account and data deletion requests
For in-app instructions and the external deletion request route, see our Account and Data Deletion page. You may also email contact@fawrn.org with the app name and the email or other identifier associated with the account. We may ask for information needed to verify the request. We will delete information we are not required or permitted to retain and will tell you if some information must be kept. Use the in-app option as well where it is available.
Deleting an app account does not automatically cancel a subscription billed by Apple, Google, or another payment provider. Cancel that subscription through the provider that bills you. Some transaction, security, or legal records may need to be retained for the period required or allowed by law.
This page is an external way to contact Fawrn about account or data deletion. App-specific deletion options and any additional steps are shown in the app and its store listing.
Children and education settings
Fawrn products serve different audiences, and some may be used in education or organization settings. The intended audience and any age-related requirements depend on the product. If you believe a child’s information was provided to an app in a way that is not permitted, contact us so we can review the request with the relevant parent, guardian, or organization.
Changes to this policy
We may update this policy when our services or data practices change. We will update the date at the top of this page. If a change is material, we will provide additional notice when required by law or through the relevant product.
Contact us
For privacy questions or requests, contact Fawrn Company at contact@fawrn.org.