Refund Policy

Free trials and demos

Some apps offer a free trial before a paid subscription begins. Trial lengths may vary by app. Before you start, we will show the trial length, the date and amount of the first charge, the billing frequency, and how to cancel.

Unless you cancel before the trial ends, it will convert to the paid plan you selected and the first payment will be charged. If you cancel before the trial ends, you will not be charged for the subscription.

Monthly subscriptions

You may cancel a monthly subscription at any time. Cancellation stops the next renewal, and access normally continues until the end of the current paid period. We do not refund the current monthly period when you cancel, except where required by law or where a billing error applies.

Annual subscriptions billed by Fawrn

You may request a refund for an annual subscription purchased directly from Fawrn within 30 calendar days of the first paid charge. The free-trial period does not count toward these 30 days.

Refund = annual amount paid − usage charge. The usage charge is based on the time between the start of paid access and the date you request the refund.

We calculate the usage charge using the published monthly price, prorated by days used on a 30-day basis. If the same app and plan also has a published daily price, we compare the monthly and daily calculations and deduct the lower amount. The refund will not be less than zero.

After the 30-day period, we do not provide discretionary refunds for annual subscriptions. You may cancel renewal, and access normally continues until the end of the paid annual term, except where required by law.

Purchases billed by Apple or Google

If Apple or Google billed you, request a refund through that store. The store’s process and rules for your region apply. See Apple’s refund instructions or Google Play’s refund information. To stop future renewals, cancel through the store where you subscribed. Contacting Fawrn does not cancel a store-billed subscription.

How to request a refund from Fawrn

For a purchase billed directly by Fawrn, email contact@fawrn.org. Include the account email, app or product name, purchase date, and payment reference if available. Do not send full card details. For store-billed purchases, use the relevant store’s refund process.

If a direct-purchase refund is approved, we will issue it to the original payment method where possible. The time it takes to appear depends on the payment provider and your bank.

Billing issues and your rights

If you believe you were charged incorrectly, contact us at contact@fawrn.org so we can investigate. Nothing in this policy removes refund or cancellation rights that apply under the laws governing your purchase.